Client services are a faster way to generate revenue, but it comes with downsides for nomadic founders who are building ...

In business relationships, strategic silence often proves more valuable than constant conversation. Learning when to listen rather than speak can transform client relationships and build lasting trust ...

This voice experience is generated by AI. Learn more. This voice experience is generated by AI. Learn more. Retaining misaligned or energy-draining clients is detrimental, actively draining resources.

The artifacts of intentional culture guide our client relationships and are the foundation of building an ever-growing book of business—even in challenging times. The Fast Company Executive Board is a ...

The recent Brown Brothers Harriman Private Business Owners Survey has generated lots of buzz in our circles. One statistic that stood out to me was that 91% of business owners want their companies to ...

April 15th was a lot more than Tax Day for my company. It was the day I learned that I lost not one, but two major clients. One was my oldest client, with me since 2007, and the other was my largest ...

Acquiring new clients during an uncertain economic season can be challenging for B2B businesses. Despite a cautious market, B2B businesses can adopt targeted strategies to attract and retain customers ...

After 12+ years in SEO, selling to hundreds of clients – from small businesses to global brands – I’ve learned what works ...

Not all clients are good for your business. Learn how to identify bad clients, minimize their impact and professionally fire them while protecting your team, finances and reputation. Bad clients can ...

An open letter to Chicago's business community: In considering whether to continue your relationship with a law firm, or to retain a new firm to represent your business, the recent White House ...