Zendesk, known primarily for its customer support software, has been expanding its offerings to cover more aspects of customer engagement. Zendesk Sell is one of the best CRM platforms on the market ...

A CRM system with the same functionality on mobile and desktop versions offers significant benefits for your business and employees. Customer relationship management (CRM) software offers major ...

It is a truism that consumers’ smartphones, armed with a slew of sophisticated apps, function as mini computers. That being the case, smartphones programmed with sales force marketing and productivity ...

Legacy CRM systems may obstruct the path to business growth and enriched customer experiences. Modern CRM platforms, with a focus on customer retention and prospect conversion, are no longer optional ...

Mobile backend-as-a-service Kinvey has released a new app that allows companies to use Salesforce’s CRM platform. It’s Kinvey’s first app, but the company says that through the use of its Data Links ...

Opinions expressed by Entrepreneur contributors are their own. After years of experts saying it was coming, mobile usage has eclipsed desktop. Including tablets, mobile usage has exceeded 56 percent, ...