An effective retail chatbot is not a mere digital receptionist that answers questions based on FAQs. It is a personal shopper ...

People have been living in their own media bubbles or echo chambers, whatever you want to call them, for quite some time. You never have to hear an opposing opinion for the rest of your life, if you ...

This week, Sens. Josh Hawley (R-Mo.) and Richard Blumenthal (D-Conn.) introduced the GUARD Act, a bill that would bar minors from using artificial intelligence-driven companion chatbots. But so far, ...

“My heart is broken,” said Mike, when he lost his friend Anne. “I feel like I’m losing the love of my life.” Mike’s feelings were real, but his companion was not. Anne was a chatbot — an artificial ...