Lauren Irwin-Szostak is the President and CEO of Business Processes Redefined, LLC with over 30 years in the collections industry. In the dynamic realm of business, where change is the only constant, ...

Tawn Albright is the Founder of the executive coaching firm Bowstring. He works with an array of leaders from start-ups to multinationals. Throughout my career, I've discovered a valuable lesson that ...

While most leaders probably agree that their organizations will need to adapt to AI, too few are willing to admit that this ...

NOTICE: The project that is the subject of this report was approved by the Governing Board of the National Research Council, whose members are drawn from the councils of the National Academy of ...

The higher leaders climb, the less detail they touch and the more intentional their judgment has to become.

Good decision-making requires weighing the value of immediate rewards versus delayed rewards. For instance, would we prefer to consume one piece of chocolate or five pieces? The answer may not be as ...

From the moment we wake to the time we hit the bed at night, we make numerous decisions, some big but mostly small. Although decision-making is a fundamental part of human life, researchers have found ...

When I sat down at the computer to begin work on this little session with you, I was torn in a number of directions. Should I write about something interpersonal, something technical, or something ...

Sustainability and the U.S. EPA (NRC 2011), known also as the Green Book, was prepared in response to a request from EPA for an NRC study committee to help the agency strengthen the analytic and ...