U.S. Moving Protection announces a significant step toward improving consumer protection resources within the household ...

A customer complaint is a good opportunity to get an accurate snapshot of customer perception, and it tells a lot about a small business's performance. "Entrepreneur" magazine's website says that it ...

Through its proprietary response technology, Gripevine's unique service offers consumers a free and easy-to-use interface where they can post and promote in-depth public complaints about any company ...

How do you make sure that adequate follow-up measures have been taken to resolve customer complaints the first time, so that potential return customers aren't turned off for good? One way is through ...

Westpac rolls out customer complaint resolution system Australian bank Westpac has enlisted IBM to help build a complaint resolution platform that is now being rolled out to more than 15,000 ...

The Consumer Protection Framework newly issued by the National Pension Commission (PenCom) will boost consumer confidence and ensure the effective resolution of complaints within the pension industry.

Consumers can now easily file complaints online. India's National Consumer Helpline offers a simple process. Track your grievance in real time. This ensures transparency and accountability from ...