Defining value is the most ambiguous problem in our profession. And the inability to define your value can be debilitating for you and the prosperity of your business. Industry research puts the alpha ...

Many businesses make a critical mistake when defining customer value: they treat it as a fluid, ever-changing metric rather than a fixed, measurable figure. For example, I once spoke to a business ...

Learn how to clarify and leverage what your business stands for, what it offers, and how it differentiates itself from competitors. Learn how to clarify and leverage what your business stands for, ...

Value-based care, in which physicians are paid based on patient outcomes, rather than for simply performing a service regardless of what happens, is growing quickly, particularly in Medicare and ...

Pharmaceutical companies want to sell pharmaceuticals. Insurers want to keep per-member-per-month costs below monthly member premiums. Providers want to see their patients get access to care. Patients ...

For as long as business has existed, people have attempted to define value, to improve sales and retention of the workforce and customer base. Yet when it comes to truckers, too many companies look at ...

The best companies, leaders, and teams never stop thinking about how to deliver more value to their customers, markets, and employees, for all the reasons you might guess: Markets and competitive ...

Opinions expressed by Entrepreneur contributors are their own. Values and culture are the foundation upon which your entire business is built. Your company values will directly influence your company ...

A central tenet of lean thinking is delivering value to our customer. However, there are two problems in how this long-standing belief has been practiced. First, it is stated as a principle yet it is ...

Customer value hierarchy is a system of worth that businesses across the country, both large and small, have turned to as a means of determining customer satisfaction. Businesses have shifted focus to ...