Last mile delivery has emerged as a critical battleground for businesses striving to meet customer demands with speed, efficiency and precision. As consumers continue to embrace the convenience of ...

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From clothing to electronics, millions of packages are shipped each day globally. In its “Global Parcel Shipping Index,” which examined 2022 data from 13 countries, Pitney Bowes, a company that offers ...

A survey of 500 US and UK software developers conducted by J L Partners has found that 70% of software projects fail to be delivered on time, despite 83% of developers saying delivery performance is ...

This column will introduce a lead-time metric that has seen 20 years of successful application in industry and fits-to-a-T what is needed for Next Generation Lean. This inclusion of suppliers and ...

Mean Time to Recovery (MTTR) is a useful DORA metric that captures the severity of the impact. This metric shows how efficiently software engineering teams are fixing the problems. MTTR is the best ...