Artificial intelligence has been integrated into 911 dispatch training in Benzie County, offering realistic emergency call ...

Lancaster County Career & Technology Center is partnering with a Lancaster County government emergency dispatching service to provide students telecommunicator training starting in the 2024-25 school ...

This report compares three principal models that cities are using to dispatch community responder teams, answers frequently asked questions, and shares lessons learned. Cities use three principal ...

Livingston County 911 Dispatchers are prioritizing mental health support for their employees due to the high-stress nature of the job. The dispatch center has implemented various resources, including ...