If your organization is still investing “Months and Millions” in building customer journeys & process automation, then it is time to wake up. By the time your automation is ready, the time for the ...

ServiceMaster Solutions, a commercial cleaning and janitorial service, drove a 9% conversion rate and a 150% increase in lead generation through a direct-response marketing model. David Kirkpatrick ...

The U.S. nuclear navy, created by Admiral Hyman Rickover, was an astonishing bureaucratic and cultural revolution in modern military history. Rickover’s belief in superior engineering, continuous ...

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