The Consumer Protection Framework newly issued by the National Pension Commission (PenCom) will boost consumer confidence and ensure the effective resolution of complaints within the pension industry.
The Central Consumer Protection Authority (CCPA) has initiated a comprehensive probe into the consumer complaint resolution practices of Ola Electric. This move comes in response to concerns about the ...
This May, the Financial Ombudsman Service (FoS) reported a 67% year-on-year spike in consumer complaints, with 141,846 lodged in the last six months of the year alone. Of all the sub-sectors, it was ...
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