Genesys Telecommunications Laboratories, an Alcatel-Lucent company, has announced the signing of a major contract with Macif Assurances, a French provider of family insurance, including property, ...
(Reuters) — Genesys Telecommunications Laboratories Inc, a U.S. provider of call center software, is in talks to acquire the contact center business that its peer Avaya Inc [AVXX.UL] is hoping to sell ...
DALY CITY, Calif. and LONDON, June 22, 2021 /PRNewswire/ -- Awaken Intelligence, the contact center scripting and analytics leader, announces its dynamic call scripting and intelligent agent guidance ...
Empowering Federal Agencies with the FedRAMP-Authorized Genesys Cloud Platform to Elevate Citizen Experience through AI-Driven, Secure Cloud Communications SALT LAKE CITY, UT, ROCHESTER, NY, MONTREAL, ...
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