But consumers can send their complaints to the office, which then refers them to the Better Business Bureau if that specific submetering company is a member organization. To file a complaint, Ohioans ...

It's important to know what your rights actually are when you're dealing with aggressive debt collectors.

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. In some cases, owners can expect steeper ...

The Consumer Financial Protection Bureau says it's changing how it accepts consumer complaints.