OAKLAND, Calif., March 21, 2012 /PRNewswire/ -- Kaiser Permanente announced today that it received the highest customer loyalty ranking in the health insurance category based on the Satmetrix® 2012 ...

Don’t solely rely on NPS. Although Net Promoter Score is an insightful metric, it should be used in tandem with other feedback benchmarks. Utilize ML and AI. Take advantage of cutting-edge technology ...

As the recession takes its toll, marketers are increasingly expected to do more with less. So what can you do? One answer is to segment your customers by the experience they have with you so that you ...

ORLANDO, FL, UNITED STATES, September 18, 2025 / EINPresswire.com / -- Genesis Reference Laboratories, a leading provider of diagnostic testing services, today announced it has achieved a Net Promoter ...

Loyal customers are assets to any business. The best way to transform someone into a loyal customer is by offering outstanding customer satisfaction. Therefore, it is essential to gauge how happy and ...

The health system, which operates more than 100 hospitals across 16 states and the District of Columbia, has also reduced the average time to resolve an issue by 67% in the last two years, according ...

BIRMINGHAM, Ala., Dec. 5, 2025 /PRNewswire/ -- Oakworth Capital Bank (Oakworth) continues to demonstrate its unwavering commitment to client trust and satisfaction, consistently achieving Net Promoter ...

Speedy Freight, with its offices across London and the South, has achieved an impressive net promoter score of 85.

Speedy Freight, with offices across Scotland, has achieved an exceptional 'Net Promoter Score' reflecting customer loyalty ...