Did you ever wonder who coined the phrase “There is no such thing as bad press”? Apparently, he doesn’t work for Goldman Sachs. We know this because the financial behemoth that has endured years of ...

When a physician is sanctioned or experiences negative reviews, it is time to counter such information. Physician Defense Group’s blog now offers guidance. We generally avoid social media because they ...

Patient complaints represent a critical yet underutilised resource for driving quality improvement in healthcare systems across the globe. Increasingly, research demonstrates that systematic analysis ...