Product returns are financially and environmentally costly—but they don’t have to be. Here are 3 ways companies can rethink returns to boost revenues and reduce waste. Have you ever wondered what ...

Fraudulent returns and claims resulted in a $103 billion loss for retailers in 2024, according to Appriss Retail’s latest report. In the retail analytics firm’s annual 2024 Consumer Returns in the ...

Forbes contributors publish independent expert analyses and insights. Pam Danziger reports on retail, focused on the luxury consumer market. Ask anyone in retail, and they’ll tell you that returns are ...

New research from Appriss Retail revealed that total merchandise returns for 2024 totaled $685 billion, which represents a whopping 13.2 percent of total retail sales — which is pegged to come in at ...

When your small business sells merchandise, you might occasionally refund all or a portion of a sale for a defective item or for other reasons. In accounting, a sales return represents a refund for a ...

Generous returns policies at stores can engender customer loyalty and quell holiday shoppers' concerns of wasting money on unwanted gifts. This holiday season especially, with many consumers making ...

While shopping overall is down, online shopping and online returns are anticipated to be higher than average. Tech platforms are angling to help retailers respond to changing consumer behaviour.

Returns are a drain on profitability, and such a pervasive problem for retail that some companies have begun taking a more combative approach, banning customers for bad behavior and charging fees for ...

The Costco returns warehouse in Monroe Township, New Jersey, looks kind of like a busy ant farm. There’s constant movement as workers unload trucks, stack pallets onto fork lifts and whisk them away ...

“Free returns” aren’t always free anymore: lots of retailers now deduct mail-in return fees, so your best move is in-store returns Fraud detection is getting smarter: retailers are using AI + image ...

During tax season 2023, you may wonder how long you should keep your old tax returns and other paperwork associated with filing your taxes. For those with hard copies of your taxes, you might wonder ...