Role playing can be a very effective way to help employees learn how to deal with various types of conflict. By acting out their responses in a relatively risk-free environment, employees can test ...

People don't stop being people at work. Conflict unfortunately is inevitable. But organizational conflict theory says there are several varieties of conflicts within an organization--inter-personal ...

The leader’s role is not to suppress conflict, but to create the conditions where the underlying signals can be explored ...

One of the more promising recent workforce developments is that teams are increasingly composed of people from all walks of life. They bring different ideas, which most of us consider a good thing ...