I was on my honeymoon recently and I got an idea for an article (Yes -- my lovely newlywed bride, Gretchen, thought I was crazy trying to draft an article while on our honeymoon -- but she supports me ...

One of my favorite memories of my mum is when my brother and I dressed up as Ghostbusters for a fancy dress event. Eager to be in a photo my dad was taking prior to the event, she threw on a white bed ...

The video features TikTok user Cory Wayne (@theonlycorywayne) as he sits in his car eating a macaroni and cheese bowl from QT. “Customer service does not have to have a smile,” he says to his 532,000 ...

While human customer-service representatives with sunny dispositions can please clients, new research suggests that customers don’t always want their chatbots to be ...