Social Security’s telephone customer service sucks, acting leader admits. Many senior citizens agree
Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer service can “suck.” “We need to show how bad we suck on ...
AARP says Social Security's service is deteriorating and urges the agency to rethink coming changes. The share of callers to SSA who got a prerecorded disconnect message surged between February and ...
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