With the introduction of Partnership for Patients and other initiatives, healthcare organizations are focusing more than ever on improving patient safety. Quality improvement studies can help guide ...

Quality Improvement (QI) projects require a series of distinct steps and timely data collection that will allow clinics to see if changes are yielding results, a consultant told attendees at a ...

The overuse of antibiotics can lead to antibiotic resistance — a phenomena that kills an estimated 23,000 Americans with infections each year and contributes to $2.2 billion in costs to the U.S.

CNO-turned-executive director Kerri Scanlon remains passionate about healthcare excellence. As a nurse leader at Northwell Health in New York for more than 25 years, including chief nursing officer ...

If you’re curious as to what Defects Per Million Opportunities (DPMO) means, how to calculate it, what its benefits are, and how best to use it for understanding the performance of your process, read ...

Performance improvement processes are an integral part of an ambulatory surgery center’s long-term financial, operational and clinical success. ASCs must maintain a sound and robust performance ...

Electronic health record data can identify gaps in maps used for quality improvement for high-risk processes such as hospital discharge when using the Failure Mode and Effects Analysis (FMEA) approach ...

My aha! moment about the zero-defect concept happened in 2009. We were discussing with a customer how to document all data created during the production process in order to enable a traceability ...

Process inefficiency can create problems that quietly stifle productivity and potential growth. In an era of rapid digitalization, companies that lag in business process improvement risk falling ...