Jeri Frank is the Co-Founder & CEO of STRATAFOLIO, a software solution for companies that own and manage real estate with NNN leases. How often are you taking the time to collect user base feedback?

Collecting feedback is just one part of the process. What’s more important is what you do with the data. Companies are always looking to stay on top of evolving customer expectations. They collect as ...

Bringing a new product to market is always a complex journey. From ideation to launch, startups and established companies alike face challenges in validating ideas, managing resources, and ensuring ...

In software engineering, professionals often use agile software development and continuous integration methodologies in order to improve efficiency. That being said, the product team also needs to pay ...

Customer feedback is the catalyst for product development but extracting the variety of customer feedback from the scores wealth of channels like reviews, online surveys, emails, and social media is a ...

You have to take action to make customer feedback meaningful, and it starts with closed-loop follow-up. As practitioners, we are getting much better at making customer feedback operational. But as we ...

Online commerce accounted for nearly $518 billion in revenue in the United States alone last year. The growing number of online marketplaces like Amazon and eBay will command 40% of the global retail ...

Product Management is a pivotal part of every progressive society. Its very nature of birthing ideas into tangible solutions requires in-depth experience, a keen eye for details, and an appreciation ...

As businesses set new goals and standards for themselves in the new year, they should place extra emphasis on retaining customers and acting upon the valuable feedback they receive. Embracing customer ...