Jerry Cao is a UX content strategist at the wireframing and prototyping app UXPin. For advice on how to conduct 30+ different types of usability tests, check out The Guide to Usability Testing.

One thing that is certain about website creation is that no user wants to go to a site that gives them a bad experience. When a user encounters such a site, they will quickly turn away—causing you to ...

Why usability testing matters -- Conducting your own usability testing -- Identifying your audience and their tasks -- Selecting a method -- Planning a usability test -- Conducting a usability test -- ...

One of the most important steps toward releasing a new product is to make sure it has high usability. That means it is easy to use and provides the best possible experience for the user. After all, ...

Have you ever heard from a customer that your software was buggy, slow or unreliable? Or that a particular feature didn’t function exactly as intended? You’re not alone. Every software company, ...

Master the essentials of user acceptance testing. See the steps project managers must follow to validate software with end users. As a project manager and Scrum Master, I view the UAT team as the “fun ...

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A decade after the HITECH Act of 2009 first incentivized EHR adoption, many physicians remain dissatisfied with EHR design and are seeking improvements to EHR usability. Optimizing an EHR so that it ...

Automated application testing has been at the forefront of the testing discussion for decades. However, manual testing is enjoying a renaissance of sorts as it becomes more credible and valued, due to ...