Support.com, Inc. (NASDAQ: SPRT), a leader in technical support solutions for businesses and consumers with over 20 years of experience managing a remote U.S.-based workforce, announces today that it ...

Google LLC wants to help customer experience agents be more productive and helpful with the addition of a new tool in Chrome OS Enterprise, called the Desk Connector. In a blog post today, ChromeOS ...

IT help desk software enables your support team to track and resolve whatever issues your company's employees encounter. We've tested the top solutions to help you choose the right one for your small ...

Google launched ChromeOS Desk Connector in late October 2022. The feature enhancement, which adds the ability to create a new "desk," or collection of apps/windows/tools for a specific customer ...

A joint venture between TurningPoint and DSFederal has won a 51-month, $9.9M task order to provide help desk support to contact centers administered by the Centers for Medicare and Medicaid Service.

The disruptive innovations in enterprise communications are simmering to a dull roar. It wasn’t long ago that the concepts of UC, team chat, and WebRTC were new. Today, articles about those topics are ...