About 213,000 results
Open links in new tab
  1. ITIL - Wikipedia

    ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management …

  2. Welcome to ITIL

    Master the world's most widely used framework for IT service management. ITIL is the global standard for turning strategy into action. Whether you’re accelerating your career or improving …

  3. What Is ITIL? A Beginner’s Guide to the ITIL Process - Coursera

    Aug 28, 2025 · The IT Infrastructure Library (ITIL) is sometimes referred to as the ITIL foundation or the ITIL framework. It's a set of guiding principles IT service professionals use to …

  4. Powering Best Practice | ITIL®, PRINCE2® and MSP® | Axelos

    ITIL® is a globally recognized framework for IT service management, providing best practices to enhance efficiency and deliver value in organizations.

  5. What Is ITIL? Core Principles & Best Practices | Atlassian

    ITIL (Information Technology Infrastructure Library) is a widely accepted set of best practices designed to help organizations maximize the value of their IT investments by aligning IT …

  6. What Is IT Infrastructure Library (ITIL)? | IBM

    ITIL is a framework of 34 best practices for managing and improving IT support and service delivery. The main objective of ITIL is to help businesses derive the most value from their IT …

  7. ITIL 4 Foundation - PeopleCert

    Your definitive introduction to ITIL best practice. A valuable exam preparation resource, this guide will also be your go to reference in your work, further studies or professional development.